Wolferman's
  1. Customer Service Center

Customer Service Center

Got Questions? We are here to help!
If you can't find your answers below, start a chat with us!


Our Guarantee

You and those who receive your gifts must be delighted, or we'll make it right with either an appropriate replacement or refund. Always.


Have questions, or need to change your order?
Order Status

View your order status with our online order tracking page.

Please note: if your order has already been shipped or delivered, we cannot make any changes or cancellation.

Need to update your order?

You may be able to modify the recipient address, gift message, and delivery date. Orders that can be modified will show blue links in the editable sections.

Holiday Order Cut-Off Dates

For Arrival ByStandard Shipping* (4-7 BUS. DAYS)3 Day Express** (3 BUS. DAYS)2 Express** (2 BUS. DAYS)Overnight (1 BUS. DAY)**Overnight Saturday Arrival**
HalloweenMonday, October 24Wednesday, October 26Thursday, October 27Friday, October 28
Thanksgiving DayFriday, November 18Monday, November 21Tuesday, November 22
Hanukkah EveWednesday, December 7Tuesday, December 13Wednesday, December 14Thursday, December 15Friday, December 16
ChristmasSunday, December 18Tuesday, December 20Wednesday, December 21Thursday, December 22Friday, December 23
New Year's DaySunday, December 25Tuesday, December 27Wednesday, December 28Thursday, December 29Friday, December 30
Frequently Asked Questions by Category
General

On the product detail page, enter your recipients first and last name (or select from your Address Book if you are signed in) in the area just above the Add to Cart button. Then click the “Add Another Recipient” button and enter/select your next recipient. You can add up to 10 recipients using this process. When you’ve finished click the “Add to Cart” button.

Once you have finished shopping and have clicked the “Checkout” button, you will be able to add or edit addresses for each recipient, add an optional gift card or message, and select different delivery dates for each recipient.

Alternatively, you can add a single gift to the cart and then use the “Duplicate” button which is located under the product name throughout checkout. Each click of the Duplicate button adds the same gift for a different recipient. Click the button once for each new recipient, then you can update the address, gift message and delivery date. NOTE: The Duplicate button will duplicate the quantity as well, so you may want to update the quantity to 1 and then duplicate it.

There are many ways to order with us—just choose the way that works best for you.

  1. Shop the Harry & David, Wolferman's Bakery, or Stock Yards websites to see our full assortment and find the perfect gifts.
  2. Browse one of our digital catalogs (Harry and David,Wolferman’s, or StockYards) and click on a gift that interests you. The gift webpage will then load and you will be able to add that gift to your cart.
  3. Flip through one of our amazing print catalogs. Once you’ve found the perfect gift, you can use your web browser to go to HarryandDavid.com, Wolfermans.com, or StockYards.com to order.
  4. You can also call customer service at 1-877-322-1200 to speak to one of our wonderful customer service representatives who will help you place an order.
  5. You can also use our order form to order by mail. Send it to: Harry and David P.O. Box 712 Medford, OR 97501-0712
  6. Fax orders can be placed at 1-800-648-6640.
  7. TTD 1-800-348-3222
  8. You can also use our order form to order by mail. Send it to:

Harry and David P.O. Box 712 Medford, OR 97501-0712 Click here to download a printable version of our order form.

All catalogs are sent via First Class Mail. Your catalog should arrive within 10-14 days, if not sooner.

When you reach the Review & Place Order step of Checkout, enter your promotion code and the 10-digit membership number (if applicable) into the appropriate fields under “Promotion Code” and click APPLY. Your Order Details and Total will then be updated to reflect your discount. Please note that promotional offers cannot be applied to purchase of gifts cards or sale items. Additionally, we are limited to one promotional offer per order.

Wolferman's Bakery is committed to business practices that are environmentally responsible and sustainable, including the use of recyclable packaging materials. In keeping with our commitment to reduce resource consumption, we actively encourage shopping via our website, effectively eliminating millions of paper-based catalogs.

Our full selection of kosher items can be found here. Kosher items can also be found by selecting the Kosher category from the “Holidays & Occasions” drop-down menu on the home page or any item page.

Wolferman's Bakery is both a specialty breads baker and purveyor of fine foods, founded in 1888 by Louis Wolferman in Kansas City. Wolferman's Bakery is famous for our 2″ thick Signature English muffins available in many unique and distinguishing flavors.

No. They will only receive product handling information. No pricing or sales slip is included with your gift sent to another address.

You and those who receive your gifts must be delighted, or we'll make it right with either an appropriate replacement or refund. Please contact us at: 1-800-798-6241

Quantities are limited and orders are subject to availability. If, after taking your order, an item becomes unavailable, we may substitute an item of equal or greater value. If you have any questions please call: 1-800-798-6241.

  1. Customer Service Center

Customer Service